Community Features
Build connection and engagement among your members with built-in community features.
Community Overview
The Community section includes:
| Feature | Description |
|---|---|
| Board | Message board for discussions and posts |
| Members | Member directory |
| Calendar | Events and scheduled activities |
Message Board
How It Works
The Board is a shared space where members can:
- Create posts (text, images)
- Comment on posts
- Like and react to content
- Share wins and questions
For Members
Members access the Board through Community → Board in the sidebar.
For Owners
As an owner, you can:
- Create posts like any member
- Pin important posts to the top
- Delete inappropriate content
- Set the tone with your own posts
Board Best Practices
Start conversations:
- Post regularly to encourage engagement
- Ask questions to spark discussion
- Share behind-the-scenes content
- Celebrate member wins
Build culture:
- Create a welcome post for new members
- Establish community guidelines
- Model the behavior you want to see
- Respond to member posts
Member Directory
What Members See
The Members section shows:
- List of community members
- Profile photos and names
- Member since date
Privacy
Members can control their visibility in account settings.
Calendar (Coming Soon)
Schedule and promote events:
- Live Q&A sessions
- Group coaching calls
- Challenges and events
- Important dates
Moderation
Your Responsibilities
As the community owner:
- Set clear guidelines
- Remove inappropriate content
- Address conflicts promptly
- Foster positive interactions
Moderation Actions
- Delete posts - Remove inappropriate content
- Remove comments - Delete specific comments
- Contact members - Reach out directly about issues
Community Guidelines Template
Consider posting guidelines like:
Welcome to our community! To keep this a positive space:
✅ Be respectful and supportive
✅ Share your wins and challenges
✅ Ask questions - no question is too basic
✅ Help others when you can
✅ Keep discussions relevant to [your topic]
❌ No spam or self-promotion
❌ No harassment or negativity
❌ No sharing of private conversations
❌ No medical/legal advice
Questions? Reach out through Support.Engagement Strategies
Getting Started
- Seed content - Have posts ready before members join
- Welcome new members - Personal or automated welcomes
- Regular posting - Consistent presence from you
- Prompt discussions - Ask engaging questions
Maintaining Momentum
- Weekly themes - Motivation Monday, Win Wednesday, etc.
- Challenges - Short-term engagement activities
- Member spotlights - Highlight member successes
- Live events - Schedule regular live interactions
Re-engaging Quiet Members
- Direct outreach - Check in personally
- Easy prompts - Low-barrier participation asks
- Tag members - Include them in relevant discussions
- Celebrate small wins - Recognition encourages participation
Common Questions
Q: Can members direct message each other? A: DM features are planned for future release.
Q: Can I create sub-groups or channels? A: Not currently. All members share the same Board.
Q: Are posts visible to all tiers? A: Community access is controlled by tier. If a tier has Community access, members see all posts.
Q: Can I schedule posts? A: Not yet, but this feature is planned.